Let’s face it, we live in a digital world and with The Internet of Things and 5G almost up and running, we are entering into a new dimension of digital tech. Most business owners have limited IT knowledge; outside of PC use, network and HTML are beyond most and because of this, outsourcing all your IT needs to a single provider makes perfect sense.
Real-Time Audio-Video Communication
Voice over Internet Protocol (VoIP) is not exactly new, but with Broadband speeds, you can enjoy crystal-clear audio and video in real-time with someone on the other side of the world. This is when you need managed IT services from a leading Orange County provider, as their team of VoIP technicians can create and manage your secure cloud network. Using a VoIP platform like Zoom gives you very powerful tools;
- Record every call
- Communal whiteboard
- File sharing
- Thumbnail images of all participants
- Real-time collaboration
Not only can you host video meetings, but your business communication is also costing you much less than the traditional telephone. You can have weekly virtual meetings with all your key players, regardless of where they are located, while your sales team can communicate with customers using VoIP, plus they can access customer data while in the field.
Why should you migrate to the cloud? The list of benefits is indeed long; you can access your data from any location, using any device and files can be updated in real-time. Office staff no longer have to go to the filing cabinets to find essential documents, as they can bring them up on their workstation screen, which saves time and boosts productivity. Click here for tips on digital marketing, which is essential for every successful business.
Securing your Data
Today’s hacker is very smart, trawling the web, looking for a weakness and when they find it, they are in and out without you ever knowing. There are many ways that your staff can be tricked into giving out passwords, which means you should train your staff to gain a better understanding of how hackers work. Changing usernames and passwords often is recommended, as this reduces the risk of a cyber-penetration; your IT support company can run a course for all office employees, updating them on typical hacker techniques.
Streamline your Business Processes
Making the best use of IT services will definitely streamline your processes and everything is managed by your IT support partner, who monitors your network 24/7. The IT service provider tailors their services to suit the client and with their expertise, your business will benefit in so many ways. If you manage a traditional office, which is paper-based, your IT support partner can digitalise every report and document, which can be accessed on the cloud.
Don’t worry if you are not IT savvy, once you make contact with a local IT managed service provider, they can show you how they can improve your organisation’s efficiency.